Terms and conditions

This website — https://shop.messalyn.art — is owned and operated by Camille de Kerorguen, to be further referenced as “We” or ”Us”. Any physical or moral person ordering from this website, who from now on will be designated as the “Buyer”, must ensure to fully understand the following terms and conditions as they are applicable to any orders placed on this website at any given time.

Article 1. Object

The following sale terms intend to fully determine the nature of the contractual relationships between Us and the Buyer, and the applicable terms of sale for any purchase made on the website https://shop.messalyn.art. Any product acquisition through this website automatically implies the full acceptance of these terms by the Buyer and acknowledgment of their content prior to any transaction. Before placing an order, the Buyer declares that any product purchases made on this website cannot be related to their own commercial activity and are strictly for personal use. Purchase for commercial use are not subject to the same terms and pricing and inquiries for these must be made at the following email adress: boutique@messalyn.art or using Our contact form.

We reserve the right to modify these terms and conditions at any given time, to either comply with new regulations or to improve the usage of this website. Applicable conditions are those in use at the time of the purchase by the Buyer.

Article 2. Products

Products supplied are those that are listed on the website https://shop.messalyn.art for as long as they are available in stock. We reserve the rights to change at any given time the products assortment. Each and every product on this website is listed under the form of a description of their main characteristics. Product photography and scans aim to be as true to the original product as possible in at least one occurence per listing, usually the first image of the product gallery, but are not contractual in any way for the seller, if only because of the colour differences that may exist between the devices used to browse this website. The sale of any products displayed on the website https://shop.messalyn.art is intended to any Buyer residing in countries that fully allow the importation of these products on their soil.

Article 3. Prices

All prices listed are in Euros (€) VAT included (TTC) subject to the actual rates at the time of the order. Any change in these rates might alter the prices of the products. The pricing of Our products can be changed at any time without any justification, however the price in Our catalogue at the time of the purchase is the only one applicable to the Buyer, with the exception of inadvertent technical errors in which case the erroneous order will simply be cancelled. Prices of products do not include any delivery charges which are charged separately unless specified otherwise. Free shipping might be offered under certain conditions such as coupons or promotional offers.

Article 4. Orders

At the time an order is being made, the Buyer has the possibility to create an account on the website https://shop.messalyn.art. During their subsequent visits, the Buyer might log in using the email and password registered at the time of their first order. An account allows the Buyer to order again or display some information about their account (order status, profile…).

The confirmation of an order automatically induces an acceptation by the Buyer of the present sale terms and conditions and admittance to the full acknowledgment of their content as the only sale terms applicable to the transaction. The Buyer is required to provide an electronic address upon placing their order so as to receive an order confirmation at the address they gave. All data provided upon placing an order and this email confirmation are to be considered proof of purchase.

If the Buyer wishes to contact Us they might do so at the following electronic address: boutique@messalyn.art or using Our contact form.

Article 5. Property

We retain the full propriety of the products sold on this website until payment for an order has been fully cleared, fees and taxes included.

Any elements from the website https://shop.messalyn.art/ are Our exclusive intellectual property. Full or partial reproduction, exploitation, or use for any purpose of any elements of this site — photo, logo, visuals or texts — are not allowed, however a certain degree of tolerance is acceptable in the case of customers sharing accurate informations and details about the shop or the shop products for promotional purposes.

Please note that the illustrations sold on this website, whether they are original ones or reproduction prints, are subject to Intellectual Property Code. In accordance with article L122-4 of the Intellectual Property Code, any unauthorized representation or reproduction, whether whole or partial and in whatever form, is illegal and constitutes an infringement sanctioned by articles L335-2 et seq. of the Intellectual Property Code.

Article 6. Returns

Accordingly with article L121-20 of the French Consumer Code, the Buyer is entitled to return the order for a refund within 14 days of receipt provided as the products remain undamaged. The return has to be declared by the Buyer before dispatching it, attaching the order number and reason for return. The refund will not cover return shipping or any custom fees that have occurred or are yet to come, which are to be paid for by the Buyer. We cannot be held responsible for any parcels lost in transit in the case of a return, in which case a refund is declared null and void. There are thus several steps to take before sending back a product depending on its value. Original art or large orders must be sent back with tracking and insurance. In the case of a non-EU order, the Buyer must ensure to fill in correctly any required custom forms, indicating that the parcel is a return. If a return parcel is charged with custom fees, the Buyer has to clear them as well or either the product will be returned to them.

In compliance with the law the right of withdrawal doesn’t apply to products made to order upon the customer’s specifications.

Article 7. Delivery

All orders will usually be dispatched within 7 working days from receiving a Buyer‘s order confirmation and payment, unless otherwise specified on the front page of https://shop.messalyn.art with announcements of any shipping postponement. Products that are specifically noted as a preorder or made to order are liable to different delays individually indicated in their product descriptions. Delays are only given as an indication, they do not make Us liable to order cancellations or penalties.

Orders will be dispatched using the french postal service — La Poste — using the method selected by the Buyer upon check-out, which include a cheaper option, a tracked option, and an insured option, the later being mandatory for original art. Shipping costs are calculated based upon weight, please note that a piece of heavyweight cardboard is placed in all orders shipped as letters to prevent bending.

Local pickup is available for Buyers permanently residing in Aix-en-Provence, France when you enter an delivery address with the local postal code, in which case a meeting will have to be arranged in the Saint-Sauveur cathedral or the Cardeurs Place area, however the Buyer must acknowledge that such a meeting is subject to undetermined delays depending on Our availability and the Buyer‘s. This option must not be selected if the address provided by the Buyer is only a temporary one. If the Buyer choose to select the “Local Pickup” delivery option We will send them a message at the email they provided to arrange a meeting. In addition, the Buyer can also use the “Delivery Notes” field to convey their own availability although by no means they engage Us to accept these terms. If for any reasons the meeting falls through, the Buyer will have the choice to arrange for a second meeting, to pay for regular postage or to cancel the order in compliance with Article 6. of these terms and conditions with the arranged meeting date acting as the receipt date.

Non-residents of Aix-en-Provence that are nonetheless willing to fetch an order in the areas aforementioned can contact Us to request a coupon code for free shipping before making their purchase, but the coupon code will only be granted if a suitable meeting date and location can be agreed upon by both parties.

When a product leaves Our vicinity We can no longer be held responsible for any damages occuring during transit, however the courrier is. The Buyer acknowledges that it is their responsability to check the state and content of the parcel upon delivery in compliance with the terms and conditions of their country postal service. Do not open a package that looks damaged on your own before consulting first with the postman or an employee of your local postal service.

Article 8. Customs and Duty

We cannot be held responsible for any duties and taxes that may occur if the Buyer is located outside of the EU from which the orders are dispatched. The fees have to be paid for by the Buyer. Is the Buyer cannot pay for these custom fees, then the parcel will be returned to Us, and provided it even reaches its destination the order will be cancelled and its value refunded minus the shipping fees engaged by Us to send it in the first place.

Article 9. Responsability

We cannot being held responsible for any damage resulting from any Internet usage while browsing this website such as data loss, intrusion, virus, breach of service or any other unvolontary problems.

Article 10. Privacy Policy

See details in the dedicated page : https://shop.messalyn.art/privacy-policy/